FAQ's
How do I get started?
Do I need therapy?
We often think that we want to change. What that means for each of us is different. Perhaps we suppose our lives would be better if other people behaved differently or our circumstances changed. Therapy involves knowing what we're dealing with so that we can make the changes necessary to have the life we so desire. We often live on automatic, not knowing what we're doing or why we're doing it. We remain stuck.
Suppose you feel like you run into the same problems repeatedly. If that is the case for you, therapy can help you get "unstuck" by discovering your specific ways of responding to life and helping you develop new tools for living the life you desire.
To create the lasting change we desire, we need courage and willingness. I am here to guide you in this process. We can do this together.
How often do I come to therapy?
Ongoing psychotherapy typically occurs weekly for the first couple of months on a day and time agreed upon. After the first few sessions, we'll decide together what works best for you.
How are neuroscience-based
therapies different from
traditional talk therapy?
With neuroscience-based therapies, we use techniques like Brainspotting, Trauma Release Exercises (TRE), and Eye Movement Desensitization and Reprocessing (EMDR) to address the roots of the problem while staying anchored in the present. Brain-body treatments are known as “bottom-up” therapy, which aims to release the physical stress in the body, thereby leading to the release of emotional stress in the body. Traditional talk therapy is known as “top-down” therapy. That is, standard therapy tries to solve problems with the conscious mind.
What are your office hours?
I currently see clients Tuesday through Friday. My office hours vary but are currently from 9 am to 2 pm. I will occasionally work from different locations. If the time difference from my location to yours changes drastically, I may alter my office hours to compensate.
How long are your sessions?
Sessions typically last for 45-50 minutes
How does the No Surprises Act affect me?
The No Surprises Act requires providers who have private pay clients to provide clients with an estimate of costs for the year so that they are not surprised by their medical bills. Read More Below.
What is your cancellation policy?
If a session is missed or rescheduled without 24 hours’ notice, a late fee of $120 will be charged.
Where are you located?
DBA Susan Meinert Ellis LCSW
Primary Business Address:
2241 North Monroe Street #1106
Tallahassee, FL 32303
1646 W Hwy 160
Suite 105 431
Fort Mill, SC 29708
6543 N Landmark Dr #1179
Park City, UT 84098
#1090
861 Williston Road STE 8
Staples Shopping Plaza
South Burlington, VT 05403
Are you available after business hours?
I am not typically available after business hours. I will occasionally make an exception, but it is not a common occurrence. Please feel free to leave me a voicemail and/or send me a text or an email. Either I or my assistant will contact you back as soon as possible.
How does scheduling work?
Please feel free to schedule a 15-minute free consult using any of the links on my site. Further appointments can be scheduled with me while we are in session or you can email me.
What is your fee? Do you take insurance?
My private pay rate is $195.00 per 45-50 minute session. I will be reviewing my fees every six months. You will be responsible for any applicable copay or deductible if I accept your insurance.
I also offer a free 15-minute consultation session to see if we are a good fit before any sessions occur.
I am currently in-network with United Healthcare (aka Optum). For all other insurances, I would be considered an out-of-network provider. I will provide a Super Bill upon request. Please get in touch with your insurance company regarding Out of Network reimbursement.
How do I contact you?
My administrative assistant manages my phone and email and functions as an extension of me. She is a mental health clinician and understands security and confidentiality. She will protect you in the same ways I would. If you would prefer, you may email me directly at [email protected].
What is online therapy like?
Online therapy sessions have some advantages over in-person therapy. Many people have told me that they appreciate the convenience of not having to make the drive to my office or lose more time from work commuting to and from my office. Many people appreciate receiving therapy in their own space, which allows them to feel more comfortable. For some people, the extra screen separation enables them to share more deeply.
For some people, online therapy is not the best option as they do not have access to a good internet connection. For some people, finding a private space to meet isn't easy. Some people are more comfortable meeting face-to-face. If this is true for you, it would be best to seek a therapist who offers in-office services. Clinical circumstances like suicidal or homicidal thoughts ought to seek treatment with a therapist who provides in-office services.
When is payment due?
Payment is due on the day of the appointment.
What can I expect from the first session?
Our first session will involve a gathering of information and an assessment of your wants and needs. We will discuss your goals for therapy and review ways to meet your needs and goals. Working together will provide insight into life experiences contributing to a feeling of being stuck. We will decide if the type of therapy I provide will be a good fit for you. If we determine you would benefit from alternative treatment, I will share some options for you, including referring you to another provider.